The process outputs or the product made from the process will help you determine what the task can accomplish. Also consider your process inputs or the resources required to complete each step. For example, you may need to rent a facility to host a conference for your business. When hiring new employees, you need a documented process to help them understand their role and how it fits into the overall organization. Documented processes facilitate formal training that allows for smooth integration. The idea is that while process maps help convey an understanding of how things are currently being done, the overall picture will be blurred without supporting documentation. Cristian Rennella, CEO and co-founder of oMelhorTrato.com, says: «The most important thing we learned when documenting processes was that the best way to do it is not through text. Young employees hate textual documentation. Nowadays, you need to do the documentation of the process with video. This means delivering a video in which an expert explains the process step by step. To be useful and effective, business processes must be carefully designed, structured and documented. By capturing as much detail as possible about the business process, you can achieve the desired results. They need to not only document their processes, but also do them well.
A poorly written procedure can lead to failure. Common causes of poorly written procedures include: Justifying the need for process documentation is a necessary first step if you want your project to be successful. Stakeholders must be accompanied and informed of the overall economic objectives of the project. For someone who doesn`t process documentation, I would say, «Get started. There is always room for improvement later. But even poor process documentation is better than no process documentation. I also learned how to use tools. Here are some of my favorites: When documenting your company`s processes, first decide which process you want to document. Write down the name of the process and why it benefits your organization. Also include a brief description of the process. However, BPMN promotes complete and complete documentation of processes. This allows you to create process associations for each workflow while recording and archiving business knowledge to provide up-to-date access to employees.
You can benefit from knowledge in many areas such as onboarding new employees, ongoing training, system training, etc. In addition, maintaining operational knowledge helps avoid the interruptions that occur when employees leave. Documentation can include a variety of elements, depending on your business needs. Think of your process documentation as a roadmap: you can use it to show what the process looks like today (as it is) and what it will look like after making improvements (in progress). You can also use it for the following reasons: If you don`t measure the success of your processes, the successes you`ve had in the past will eventually dry up. It`s like trying to lose weight without a bathroom scale – you won`t know when you`re going in the right direction. While process documentation may reflect how a business process is currently running, it never reflects perfection. Documented processes are not set in stone – they simply show us what we are doing. 13. Format your information so that it is easy to scan, read and understand. Use bullets, tables, headers, and more.
Clearly show how processes are connected. For example, at the bottom of the Organize Newsletter document, redirect readers to the Edit Newsletter document. The beginner will likely have questions at some point during the process. Instead of answering these questions directly, think about how you can adjust your communication in the documentation to clarify ambiguity and give them the new design to continue the process – until they get to the end. While you need the support and buy-in of senior and middle management to make your project a success, they are unlikely to have concrete information about the flow of daily processes for you. The people who can help you here are the ones who do the process. The best mentality you can have when you start with the process documentation is this: Do one step at a time. Addressing enterprise-wide process documentation can be overwhelming and intimidating.
Instead, try to organize the facets of your business into a top-level plan so you can work on one section at a time and fill in the gaps. «Business process documentation removes most, if not all, of the vague components within an organization. Employees will have a better understanding of their roles and responsibilities. Also, the documentation as well: These are the same tools we use internally to launch our process documentation, and while writing this article, I decided it would be great to include these internal documents that others could rely on. Too many entrepreneurs and managers believe they barely have time to complete their ongoing projects, let alone document their processes. .